How to delete or deactivate your Shopify account ?

You may completely or temporarily close your Shopify store with a few easy steps if you’re wondering how to close your Shopify business for whatever reason. Continue reading this article to learn how to delete or activate your Shopify account!

Several things to keep in mind when you cancel or delete your Shopify account

Keep Store Data Safe

Even if you decide to close your Shopify store, you may still require the store’s data in the future. To have a copy of your shop data in case it becomes necessary in the future, exporting your store data is always a wonderful idea.

To backup, you can export CSV files:

  • – Payment history
  • – Customer profile
  • – Codes for discounts and gift cards
  • – Fiscal information
  • – Order information
  • – Goods information

Third-Party Apps & Tools Cancellation

Before closing your store, it’s best to deactivate any apps or plugins that have recurring fees on Shopify. There are instances where the third-party supplier may not be informed, resulting in unnecessary fees.

The instructions for terminating your Shopify app membership are as follows:

  • – Log in to your store first. 
  • – Next, navigate to the Apps section of the Shopify Dashboard. 
  • – Finally, find the app you wish to remove and click Delete.

Considerations Related to the Domain

If you purchased your custom domain through Shopify, you can transfer it to a different service provider for your website. Alternatively, if you purchased it from a third-party vendor, you can utilize your Shopify admin to delete your custom domain from the store before closing your account.

This step is essential since skipping it could result in your domain being permanently forfeited. On the Shopify domain checker, it will be marked as “unavailable,” making it impossible for you to utilize it elsewhere.

Finally, once you’ve completely destroyed your Shopify store, don’t forget to stop the auto-renewal of your custom domain via the hosting site of your registrar to prevent any unforeseen fees.

Other informations to bear in mind

The pause of your store will have an impact on any remaining Capital advances if you have secured money through Shopify Capital. Contact Shopify Support for additional details.

For Shopify Plus stores, the Pause and Build plan is not accessible.

Only if your store is on a paid plan may you choose the Pause and Build option.

How to pause your Shopify store

Your store continues to run at a reduced cost of $9 USD per month when you use the Pause and Build plan. When necessary, you can log into your Shopify admin account and change your products, but your checkout function is not available. Customers can review your things but they can’t buy them, therefore this means.

If your store is seasonal or only open for a limited time, for example, the Pause and Build plan might be the best option for you.

You can carry out the following while on the Pause and Build plan:

  • – Go to the Shopify admin page.
  • – Access basic performance reports for your website.
  • – View the front of your online store.

– Below are steps to use Pause and Build plan:

  • – As the owner of the store, log in.
  • – Go to Settings > Plan in your Shopify admin.
  • – To pause and establish a plan, click Deactivate store.
  • – Review the plan’s specifics thoroughly before clicking Switch to Pause and Build.

Guide to reopen your Shopify store

If you choose the Pause and Build plan, you will have to choose a new plan when you want to unpause because the old one is no longer viable. When you’re prepared to restart your business, log in and then choose the new plan that’s ideal for you. Here are steps for you to follow:

  • As the owner of the store, log in.
  • – Go to Settings > Plan in your Shopify admin.
  • – Select the desired plan by clicking Choose plan after selecting Pick a plan.
  • – Review the plan’s specifics thoroughly before clicking Start plan.

– You can resume selling after choosing a plan.

– You can change or remove your online store password if you created it while it was stopped.

*If you need help with rebuilding your Shopify store, Scuti is here to help.

How to delete your Shopify account and deactivate your store.

You can always deactivate your online store if you decide not to run it anymore. You won’t have access to your Shopify admin after deactivating your store. You must enter your credit card information and reactivate your store in order to log back in.

Noticeably, you cannot open a new online store with the same myshopify domain if your existing one is deactivated. Although you can brand a new store with the same name, each store’s myshopify URL is different.

Here are some steps you can take to deactivate your Shopify store:

  • – Go to Settings > Plan in your Shopify admin.
  • – Click Deactivate store.
  • – Review your alternatives, if any, to start a new store or change to the Pause and build plan.
  • – Click Deactivate store if you still wish to deactivate.
  • – Click Continue after selecting a deactivation reason.
  • – After entering your password, click Deactivate immediately.

You will get an email confirming the deactivation of your store. Your store’s information is guaranteed for two years, and you can still reopen it or view your previous bills. You can suspend your strategy and reopen your store.


There you have it – how to cancel and remove your Shopify account. When it comes to shutting down your online store, the advice provided in this article will come in handy. 

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