ChatGPT, Claude, Gemini, Perplexity: Which AI Service is Recommended? Comprehensive Comparison!

Hello, my name is Kakeya, and I am the representative of Scuti.

Our company offers services such as Vietnam offshore development, lab-based development, and consulting, all leveraging generative AI. Recently, we have been fortunate to receive numerous requests for system development integrated with generative AI.

“There are so many AI services, I don’t know which one to choose…”

For those who share this concern, we have thoroughly compared four AI services: ChatGPT, Claude, Gemini, and Perplexity! We have summarized key comparison points such as accuracy, price, and functionality in an easy-to-understand way. Find the perfect AI service for you and boost your daily work efficiency!

This article contains information as of August 12, 2024. Due to the rapid pace at which related services are updated, the content in this article may become outdated.

 

Comparison of Each Service

First, we created a comparison table that highlights the major differences. 

 

 

Differences in features between mobile apps and web apps:

  • ChatGPT: Voice input is only available on the mobile app.
  • Gemini: Voice input is only available on the mobile app.
  • Claude: There is almost no difference in functionality between the mobile app and the web app.
  • Perplexity: There is almost no difference in functionality between the mobile app and the web app.

So, which service is the best?

  • If you want to use it for various purposes, choose ChatGPT: It performs highly in a wide range of tasks such as content creation, coding, and customer service. Its abundant features, including plugins and DALL-E 3 for image generation, are also attractive.
  • If you prioritize safety and ethics, choose Claude: It is equipped with ethical guidelines and safety measures, making it suitable for sensitive use cases such as education and mental health. Personally, I find the naturalness of the generated text particularly outstanding.
  • If you want to integrate with Google products, choose Gemini: It integrates powerfully with Google Search, Gmail, Docs, and other Google products. It also offers real-time access to information. Additionally, its context window is as large as 2 million tokens, making it suitable for inputting a lot of text and summarizing it.
  • If you want to use it for research, choose Perplexity: It displays the sources and provides accurate answers based on the latest web information. You can also search for academic papers or specific platforms.

 

ChatGPT: A versatile AI that meets all needs

Main Features

  • Supports a wide range of tasks
  • Rich in features and plugins
  • Custom chatbots available in the GPT Store

Provider: OpenAI

URL: https://chatgpt.com/

Language Models: GPT-4, GPT-4o, GPT-4o mini, GPT-3.5 Turbo

Paid Plans: Plus: $20/month, Team: Contact for details, Enterprise: Contact for details

Free Plan: Available

ChatGPT is one of the most widely used AI chatbots in the world. Its popularity stems from its high versatility, supporting a wide range of tasks such as text generation, answering questions, code generation, translation, and summarization.

 

What makes ChatGPT amazing?

Supports multiple languages

ChatGPT supports not only Japanese and English but also other languages, making it useful in global business settings.

High ability to handle various tasks

ChatGPT can perform advanced tasks such as answering complex questions, creating creative content, and writing code in different programming languages. For example, marketing professionals can use ChatGPT to generate compelling ad copy or slogans, or to develop effective marketing strategies.

Evolving Features

OpenAI continuously updates ChatGPT’s features, allowing it to evolve daily. Recently, new functionalities such as high-quality image generation/analysis with DALL-E 3, web browsing, and GPTs have been added, making it even more user-friendly.

 

Useful Ways to Use ChatGPT: Practical Use Cases

Blog Article Creation

By simply inputting keywords or themes, ChatGPT can create engaging articles that are strong in SEO and captivate readers. For example, if you input the keyword “Latest AI Chatbot Trends in 2024,” ChatGPT will gather the latest information and generate an SEO-optimized article. Additionally, you can provide detailed instructions for the structure, headings, and content of the article.

Website Content Creation

ChatGPT can create various content, including landing pages and product description pages for websites. For example, when creating a product description page for an e-commerce site, simply inputting the product’s features and benefits in bullet points will allow ChatGPT to generate compelling product descriptions.

Programming Efficiency

ChatGPT supports various programming tasks such as code generation, debugging, and error correction. For example, if you want to write code in Python to implement a specific function, you can simply explain the function in natural language, and ChatGPT will automatically generate the code. Additionally, if there are bugs in existing code, you can input the code into ChatGPT, and it will point out the errors.

Business Idea Generation

When you can’t come up with new business ideas, consulting ChatGPT can be effective. For instance, if you input a theme like “new services for the elderly,” ChatGPT will suggest various ideas.

Automating Customer Support

ChatGPT can be used as a chatbot to automatically respond to frequently asked customer questions. This allows you to streamline customer support tasks and improve customer satisfaction.

 

Who Should Choose ChatGPT

Those Who Want to Utilize AI for Various Purposes

ChatGPT is recommended for those who want to harness the power of AI for various applications due to its multifunctionality.

Those Who Want to Improve Efficiency in Content Creation and Coding

ChatGPT can significantly enhance the efficiency of tasks related to content creation and coding.

Those Who Want to Experience the Latest AI Technology

ChatGPT is always equipped with the latest AI technology, allowing you to experience cutting-edge AI.

 

Claude: An Ethical AI Focused on Safety

Main Features

  • Developed in accordance with ethical guidelines
  • Safety ensured by Constitutional AI
  • Context window of up to 1 million tokens

Provider: Anthropic
URL: https://claude.ai/
Language Models: Claude 3.5 Sonnet, Claude 3 Opus, Claude 3 Haiku
Paid Plan: Pro: $20/month
Free Plan: Available

Claude is an AI chatbot developed with a focus on safety and ethics. Anthropic, a company founded by former OpenAI members, is strongly committed to ensuring AI safety.

 

What makes Claude amazing?

Suppressing the Generation of Harmful or Biased Information

Claude uses a unique technology called “Constitutional AI,” which suppresses the generation of harmful information, such as discrimination, prejudice, and violent expressions.

This is a crucial feature to minimize the risk of generating ethically problematic information.

Context Window of Up to 1 Million Tokens

Claude has an extremely long context window of up to 1 million tokens.

This is important because it allows the AI to remember previous conversations for longer and enables more natural, human-like interactions.

For example, the AI can recall what the user talked about previously and answer related questions appropriately.

Use in Educational Settings and Mental Health Support

Due to its high level of safety and ethics, Claude is expected to be used in sensitive fields such as education and mental health support.

For example, it can be utilized as a learning support tool where students can safely use AI, or as a chatbot to assist individuals facing mental health issues.

 

Practical Use Cases for Claude

Promoting Ethical Discussions

Since Claude is developed based on ethical guidelines, it can be used as a tool to promote discussions on ethically delicate issues.

For instance, through conversations with Claude, you can gain multiple perspectives on various topics such as AI ethics, the pros and cons of gene editing, and environmental issues.

Collecting Diverse Opinions
Claude can generate various opinions without bias, maintaining a neutral stance.
This is useful in situations where diverse opinions are needed, such as in the development of new products or services or the creation of marketing strategies.
For example, when collecting opinions about the target users for a new product, Claude can generate opinions based on various age groups, professions, and lifestyles, providing more diverse perspectives.

Creating Stories and Poems
Claude also excels at creative text generation, supporting the creation of stories and poems.
For instance, when a user inputs a story idea or character settings, Claude can develop the story based on that information.
Additionally, when a user provides a theme or keywords for a poem, Claude can generate a poem that matches those criteria.

 

Who Should Choose Claude

Those Who Prioritize Safety and Ethics
Claude is an AI chatbot developed with a strong commitment to safety and ethics. It is recommended for those who prioritize safety and ethical considerations when using AI.

Those Who Want to Generate Long Texts
With its extremely long context window of up to 1 million tokens, Claude is suitable for generating long texts.
It is recommended for those who want to create long documents, such as novels, scripts, or research papers.

Those Who Want to Collect Diverse Opinions

Claude can generate various opinions without bias, maintaining a neutral stance. Therefore, it is recommended for those who want to collect diverse opinions.

 

​Gemini: A Real-Time AI Integrated with Google Services

 

Main Features

  • Real-time access to information through integration with Google Search
  • Integration with Google Workspace, including Gmail, Docs, and Spreadsheets
  • Multimodal capabilities for understanding images, audio, and video

Provider: Google
URL: https://gemini.google.com/app
Language Models: Gemini Nano, Gemini Pro, Gemini Ultra
Paid Plan: Advanced: $19.99/month (Included in Google One AI Premium)
Free Plan: Available

Gemini, developed by Google, is an AI chatbot that leverages Google’s vast data and services. It offers real-time access to information, integration with Google Workspace, and multimodal capabilities—strengths unique to Google.

 

What makes Gemini amazing?

Providing the Latest Information through Integration with Google Search

Gemini integrates with Google Search, allowing it to provide answers that always reflect the latest information. This is extremely useful when real-time information is needed, such as for news, weather, or stock prices.

Improving Work Efficiency through Integration with Google Workspace

Gemini is integrated with various services in Google Workspace, including Gmail, Docs, and Spreadsheets. For instance, when composing an email in Gmail, Gemini can suggest subject lines and body text.

Additionally, when working in Docs, you can ask Gemini to proofread or summarize the content.

Supporting a Wide Range of Applications through Multimodal Capabilities

Gemini can understand not only text but also multimodal data such as images, audio, and video.

For example, it can describe what is shown in an image, transcribe audio into text, or summarize the content of a video.

An Impressive Context Window
Gemini has a context window of up to 2 million tokens. This means you can input the equivalent of 2 million characters of information. For example, you can input the text equivalent of several books and ask Gemini to summarize or answer questions about all that content.

 

Useful Ways to Use Gemini: Practical Use Cases

Creating Travel Plans
By simply telling Gemini your desired travel destination, it will suggest recommended sightseeing spots, hotels, and restaurants.
Additionally, it integrates with Google Maps to suggest optimal routes and transportation options, allowing you to smoothly plan your trip.
For instance, if you ask, “I want to take a family trip to Hawaii next month. Can you recommend sightseeing spots and hotels?” Gemini will suggest family-friendly spots and hotels.
If you add, “I want to rent a car for transportation,” it will provide links to car rental booking sites, recommend rental companies, and suggest driving routes.

Creating Presentation Materials
Gemini works with Google Slides to support the creation of presentation materials.
For example, by simply providing the theme and structure of your presentation, Gemini will suggest layouts and content for your slides.
You can also ask Gemini to insert images and graphs.

Learning Foreign Languages
Gemini integrates with Google Translate to support foreign language learning.
For example, if you ask about an unfamiliar word or phrase, Gemini will not only provide the translation but also example sentences and pronunciation.
Additionally, you can ask Gemini to compose a sentence in a foreign language and then request corrections.

 

Who Should Choose Gemini

Those Who Frequently Use Google Services
Gemini is integrated with various Google services, making it extremely convenient for those who regularly use Google services.

Those Who Want to Always Get the Latest Information
Gemini integrates with Google Search, allowing it to retrieve real-time information. It is recommended for those who want to always stay updated with the latest information.

Those Who Want to Utilize Multimodal Data

Gemini can understand not only text but also multimodal data such as images, audio, and video. Therefore, it is recommended for those who want to make use of various types of data.

 

Perplexity: A Research-Focused AI Leveraging the Latest Web Information

https://www.perplexity.ai/hub/blog/pro-search-upgraded-for-more-advanced-problem-solving

Main Features

  • Provides accurate information with cited sources
  • Access to the latest information through real-time web searches
  • Specialized search for academic papers and specific platforms

Provider: Perplexity
URL: https://www.perplexity.ai/
Language Models: GPT-4o, Claude 3 Opus, Claude 3.5 Sonnet, Proprietary Models
Paid Plan: Pro: $20/month
Free Plan: Available

Perplexity is an AI chatbot specialized in providing accurate information and accessing the latest web information. By citing sources, it ensures the reliability of the information, and its real-time web search capability allows it to provide the most up-to-date information.

 

What makes Perplexity amazing?

High Reliability Through Source Citation
Perplexity provides answers along with the sources on which the information is based.
This allows users to verify the information and judge its reliability. It is particularly useful in fields where information accuracy is critical, such as academic research and journalism.

Efficient Information Gathering with Focus Feature
Perplexity is equipped with a feature called “Focus,” which allows users to search information specifically from platforms like Reddit, YouTube, or academic papers. This enables efficient gathering of necessary information from a large pool of data.

For example, if you want to find the latest information on a specific topic on Reddit, the Focus feature helps narrow down the search to Reddit, allowing for more efficient information collection.

Access to the Latest Information through Real-Time Web Searches
Perplexity performs real-time web searches, allowing it to provide answers that always reflect the most up-to-date information. This is useful for gathering information in rapidly changing fields or checking the latest news.

 

Useful Ways to Use Perplexity: Practical Use Cases

Academic Research
Perplexity is helpful for collecting the latest papers, research data, and expert opinions. Since it cites sources, you can use it confidently when writing academic papers.
For example, if you want to research the “latest trends in AI ethics,” you can ask Perplexity, and it will provide related papers, research data, and expert opinions along with the cited sources.

Market Research
Perplexity is also useful when collecting information about specific markets or industries.
You can obtain real-time news articles, market sizes, and competitor information.
For example, when starting a new business, using Perplexity for market research can help you understand the current state of the market and the competitive landscape, allowing you to formulate a business plan.

Fact-Checking
Perplexity is also an ideal tool when you want to verify the accuracy of information.
It provides information with cited sources, allowing you to confirm the reliability of the information.
For example, if you want to verify whether information circulating on the internet is accurate, you can ask Perplexity, and it will provide multiple sources related to the information, helping you assess its reliability.

 

Who Should Choose Perplexity

Those Who Want to Utilize AI for Research
Perplexity specializes in providing accurate information with cited sources and accessing the latest web information, making it recommended for those who want to use AI for research.

Those Who Want to Make Decisions Based on the Latest Information
Perplexity is recommended for those who want to make decisions based on the latest information, as it provides real-time information through web searches.

Those Who Want to Specialize in Researching Specific Fields
Perplexity is recommended for those who want to specialize in researching specific fields, as its “Focus Feature” allows you to narrow down your search to specific platforms.

 

Summary

ChatGPT, Claude, Gemini, and Perplexity are AI chatbots, each with their own unique strengths.

Choose the AI chatbot that best suits your needs, whether it’s the versatile ChatGPT, safety-focused Claude, Gemini integrated with Google services, or Perplexity specialized for research and investigation, and maximize its capabilities.

Personally, I use them as follows:

  • ChatGPT: For creating and using GPTs
  • Claude: For enjoying with Artifacts
  • Gemini: For summarizing long texts in Google AI Studio
  • Perplexity: For research

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